Privacy Policy for Tidal Bass
Tidal Bass ("we," "our," or "us") is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or interact with our event production and promotion services, including bass music event conceptualization, venue booking, artist liaison, sound and lighting production, marketing, ticketing solutions, festival logistics, immersive stage design, and VIP experience packages.
1. Information We Collect
We may collect various types of information, including personal data, to provide and improve our services.
- Personal Data You Provide: This includes information you voluntarily provide to us when you register for an event, purchase tickets, subscribe to our newsletters, inquire about our services, or engage with us in other ways. This may include your name, email address, phone number, physical address, payment information (processed by third-party payment processors), and any other information you choose to provide.
- Event-Related Data: Information related to your attendance at our events, preferences for artists or music genres, and any feedback you provide regarding our services.
- Automated Data Collection: When you access our site, we may automatically collect certain information about your device and browsing actions. This may include IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us analyze trends, administer the site, and track user movements.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To process your event registrations, ticket purchases, provide customer support, deliver VIP experiences, and manage overall event logistics.
- Communication: To send you transactional emails, event updates, newsletters, marketing and promotional communications about our upcoming events, artists, and services that we believe may be of interest to you, in accordance with your preferences.
- Improving Our Services: To analyze how our services are used, understand user preferences, and enhance our event conceptualization, production, and promotional strategies.
- Security and Fraud Prevention: To protect our site and services, detect and prevent fraudulent activities, and ensure the security of our events.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, ticketing platforms, marketing agencies, venue partners, and IT support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
4. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
5. Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. International Data Transfers
As an event production company, we may operate and process data in various locations. If we transfer your personal data outside of your country, we will ensure that appropriate safeguards are in place to protect your data as required by applicable law.
7. Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us:
Tidal Bass
147 Ocean Drive, Suite 201
Miami Beach, FL 33139